Law administration practice statements (practice statements) are a policy product governed by the Policy Management Framework (link available internally only).
Policy products governed by the Policy Management Framework are a key component of our internal control system and support the Commissioner of Taxation in executing the duties, powers and functions conferred as: • administrator of the tax and superannuation systems • Agency Head under the Public Service Act 1999, including those relating to Australian Public Service employees and employer responsibilities • accountable authority under the Public Governance, Performance and Accountability Act 2013, relating to the governance, reporting, and the use and management of public resources, and • Registrar of the Australian Business Registry Services (Registrar) under the Commonwealth Registers Act 2020.
Practice statements are policy documents that provide lawful and reasonable directions to ATO staff when administering the tax and superannuation systems administered by the Commissioner and business registry laws administered by the Registrar.
There are 2 series of practice statements – the standard series (such as this one) and the general administration series. General administration practice statements are identified by the suffix of (GA) after their number. [1] We no longer prepare general administration practice statements. [2]
Practice statements provide you with mandatory instructions and guidance on how you should undertake technical work [3] and assist you to perform your duties and make decisions about the laws we administer.
While they may discuss technical issues [4] , practice statements do so in a way to give sense to the instructions they are providing. They are not intended to provide interpretative advice and do not express precedential ATO views. [5]
Even though ATO staff are the primary audience for a practice statement, they are published externally in the interest of open tax administration.
If a taxpayer relies on a particular practice statement that is incorrect or misleading and makes a mistake as a result, they will remain liable for any resulting tax shortfall, but will be protected against: • any shortfall penalty that would otherwise arise [6] , and • interest charges on the shortfall if the particular practice statement was reasonably relied on in good faith. [7]
Practice statement content should align to the intent of the Policy Management Framework and not introduce new or inconsistent information that conflicts with other practice statement obligations.
Policy instructions and guidance that direct and assist ATO staff in applying the laws administered by the Commissioner should be issued in the form of a practice statement. Other communications (for example, office minutes or practice notes) should not be used for this purpose, except as an interim measure while a practice statement is being developed.
Additional practice notes, guidelines, work instructions or other tools can be issued to support the implementation of the policy outlined in a practice statement and may provide further detailed guidance and procedures to assist ATO staff. When developing such subordinate products, you should ensure that the underlying intent of the practice statement is maintained and include a link and a reference to the practice statement.
Authoring teams should work collaboratively with communication areas to determine an appropriate communication approach to notify ATO staff about practice statements.
Communication may be required: • for new practice statements • for material updates to existing practice statements • when withdrawing a practice statement • when broad staff consultation is required.
Business line authoring teams are responsible for keeping records in relation to the development and maintenance of practice statements.
When performing your duties, it is your responsibility to check whether there are any relevant practice statements to consider and follow.
If you think that the application of a particular practice statement has an unintended consequence or that it is incorrect, you must escalate the matter using your business line escalation process.
Factors that may assist in determining whether a practice statement is the appropriate product to develop are discussed in paragraphs 18 to 21 of this Practice Statement.
A practice statement should be developed where the primary purpose is to provide direction and assistance to ATO staff. It is the appropriate product where the intended audience is ATO staff, even if the content may also be of interest to taxpayers or tax practitioners.
If the content provides directions and guidance to assist ATO staff to perform duties and make decisions about the practical application of the laws we administer, it is policy and a practice statement is appropriate.
The policy outlined in practice statements may provide the framework for establishing other detailed guidance and procedures to assist ATO staff to undertake specific tasks (for example, in the form of practice notes and other internal procedures).
Where the proposed content intends to establish a precedential ATO view or provide new or detailed interpretative guidance on an issue, a practice statement would not be appropriate. You should consult with your business line Public advice and guidance (PAG) Unit or the PAG Governance team (links available internally only) in the Office of the Chief Tax Counsel to determine the most appropriate product. [8]
Practice statements are authoritative sources of policy content to assist interpretive decision-making. Consider to what extent information is already available on the proposed content, how the potential practice statement will fit into any existing hierarchy of advice and guidance and if the current content is in an appropriate form or (more correctly) belongs in a practice statement format. Ensure consistency between multiple documents is maintained.
A practice statement should also be progressed where there has been internal consultation within the ATO and there is agreement that a practice statement is the appropriate product for the guidance. New practice statements will need to be notified to and considered by the PAG Advisory Committee (link available internally only), in accordance with the procedures referred to in paragraphs 24 to 28 of this Practice Statement.
You must follow the procedures in PAG development procedures – end to end (link available internally only) when developing a new practice statement.
This ensures: • the corporate processes applying to the development of PAG are undertaken consistently • any practice statements developed are subject to the appropriate approvals and governance processes and involve the relevant ATO stakeholders, including – business line risk owners, authors and relevant PAG Units – the Office of the Chief Tax Counsel (including PAG Governance, Law Publishing and the Tax Counsel Network), and – the PAG Advisory Committee.
In certain circumstances, it may be appropriate for staff consultation to occur for new and material changes required to a practice statement.
Where the nature of the change relates to work practices or workplace matters which would significantly impact staff in their capacity as employees, the relevant principles governing consultation are contained in clause 10 of the ATO Enterprise Agreement 2024. These instances would be rare, given the purpose and nature of practice statements.
Where the nature of the change relates to instructions or guidance about how technical work should be undertaken or laws administered, both internal and public consultation should be considered as part of standard PAG product development processes and the principles governing consultation.
Practice statements are 'owned' by a business line (practice statement owner) that must maintain the currency of that practice statement. Maintenance of law administration practice statements (link available internally only) sets out requirements for practice statement owners.
Practice statement owners must advise a date for scheduled maintenance (maintenance review date) when a new practice statement is published or an existing practice statement is updated. The maintenance review date should: • reflect the particular circumstances and subject matter of the practice statement, and • generally, be set for not more than 3 years into the future.
Law Publishing will record this date in the practice statement's metadata. PAG Governance will periodically conduct a process to request practice statement owners review their practice statements (based on the maintenance review date) to satisfy the minimum maintenance obligations for practice statements.
However, sometimes an event triggers the need for a practice statement to be revised, regardless of the maintenance review date – for example, when: • new primary legislation is passed or existing legislation is amended • a decision is handed down by a court or tribunal • new PAG is published that affects the content of the practice statement • existing policy or procedures are updated as a result of a project, internal names change or there are other changes.
If a practice statement is reviewed prior to its maintenance review date (for example, in response to a court decision), the whole document should be reviewed and a new maintenance review date set.
In undertaking a review, the practice statement owner will decide whether it requires significant changes, care and maintenance updates, withdrawal or no change.
Where a significant change to, or withdrawal of, an existing practice statement is considered prioritised (link available internally only), it must be notified to and considered by the PAG Advisory Committee, in accordance with paragraphs 24 to 28 of this Practice Statement.
The practice statement owner must also ensure consistency with any related: • policies and procedures, including practice notes, office minutes, work instructions or other tools • guidance, including content on ato.gov.au, public rulings or practical compliance guidelines, where applicable.
Practice statement owners should also consider conformance with the policies outlined in their practice statement – that is, whether staff are consistently and effectively following and applying the policies as intended. At a minimum, this should be undertaken on the maintenance review date but may be conducted more frequently.
All practice statements are published internally on ATOlaw and externally on the ATO Legal database in the interest of open tax administration.
The electronic version is the only authorised version of a practice statement. Any other copies (including hard copies) are not to be relied upon.
For more information: • view Law administration practice statements (link available internally only) • view practice statements on ATOlaw (link available internally only) or the ATO Legal database • view the ATO Enterprise Agreement (link available internally only) • view Consulting on public advice and guidance (link available internally only) • contact PAG Governance in the Office of the Chief Tax Counsel.